Glosy – Return & Exchange Policy

At Glosy, we carefully select all our bags to ensure you receive the best quality and style. Please note the following regarding returns and exchanges:

1. Non-Returnable Items

All bags sold at Glosy — including fancy clutches, hand bags, ladies’ purses, and kidz purses — are final sale.

No refunds, exchanges, or replacements are available on any bag.

Please check your order carefully before making a purchase.

2. Purchase Proof Required

Keep your order confirmation or invoice safe. While returns are not accepted, your proof of purchase may be required for warranty-related issues (if applicable).

3. Damaged or Defective Items

If your bag arrives damaged or defective, please contact us within 7 days of receiving your order.

Reach out via email at glosyshoes@gmail.com or call +92 30777748777.

Our team will review the issue and provide guidance for a possible repair or replacement.

4. Online Orders

All online purchases are subject to the same no-return/no-exchange policy.

Ensure the correct product, size, and color before placing your order.

5. Customer Support

  • Our support team is available Monday to Friday, 9:00 AM – 5:00 PM.

  • For any questions, concerns, or assistance, please contact us at: